“Dear valued customers,
We would like to express our gratitude to all of you who have consistently supported and trusted us at ghibli-merch.com. Recently, we have noticed some customers experiencing confusion regarding our brand. Therefore, we personally provide this announcement to clarify the issue.
- First and foremost: We want to reaffirm that we only have one official website, which is ghibli-merch.com. This is the platform where we offer high-quality products related to Ghibli. We are committed to providing the best shopping experience to our customers with guaranteed product quality and professional customer service.
The issue arises when some customers mistake us for another website. We would like to emphasize that we have no affiliation, contact, or collaboration with other website. We cannot control the activities of other websites, and we are not responsible for any issues related to that website.
- We understand that this confusion may cause inconvenience and dissatisfaction among customers. Therefore, we aim to clarify and assure you that we are dedicated to serving our customers with the utmost integrity and will never engage in any deceptive practices. We take pride in the reputation and trust we have built over the years. Customer satisfaction is always our top priority, and we continuously strive to maintain a safe and reliable shopping environment for everyone.
If you have any questions or concerns regarding our products, services, or any matter related to us, please feel free to contact our customer care team. We are always here to listen and assist you with any issues. Email: support@ghibli-merch.com
Once again, we sincerely appreciate the support and understanding of our valued customers. We assure you that we will continue to deliver high-quality products and excellent services as always, and we hope to continue serving you in the future.
Best regards,
Ghibli Merch Team.”
